Privacy Policy
How Nurstones collects, uses and protects your personal data.
1. Introduction and Who We Are
This Privacy Policy explains how Nurstones (“we”, “us”) handles personal data when you visit nurstones.com, contact us or request a quotation.
We are a natural stone exporter and supplier with our office at Kp. Cijagung km 08, Ds. Gede Pangrango, Kec. Kadudampit, Kab. Sukabumi, Jawa Barat, Indonesia. You can reach us at +62 857-0368-1113.
Effective date: 13 October 2026. By using this website you confirm that you have read this policy.
2. Information We Collect
We collect only what we need to answer your enquiry and run the website:
- Identity data: your name and your company name.
- Contact data: email address, phone or WhatsApp number, and delivery address when you provide them.
- Enquiry data: the stone type, size, quantity, destination port and any message you send.
- Technical data: basic server log data such as IP address, browser type and the date and time of your visit, which our hosting provider may record for security and operation.
3. How We Use Your Information
We use your information to:
- reply to your enquiry and prepare quotations, samples and export documents;
- process and ship orders, and manage our business relationship with you;
- keep the website secure and working properly;
- meet legal and tax obligations.
We handle personal data in line with applicable Indonesian law, including Law No. 27 of 2022 on Personal Data Protection. We do not sell your personal data.
5. International Transfers
Because we export worldwide, your data may be sent to partners in other countries, such as a forwarder or your own customs agent. We share only what is needed for the shipment.
7. How Long We Keep Data
We keep enquiry and order records for as long as needed to serve you and to meet legal, tax and accounting duties. After that we delete or anonymise them.
8. Data Security
We use reasonable technical and organisational measures to protect personal data and limit access to people who need it for their work. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or incomplete;
- delete your data or restrict how we use it;
- stop using your data for a purpose you object to.
Send your request through our contact form or on WhatsApp. We may need to confirm your identity first.
10. Children
Our website and services are meant for businesses and adults. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this policy from time to time. The effective date at the top shows the latest version. If a change is significant, we will state it on this page.
12. Contact Us
Questions about this policy or your data? Call +62 857-0368-1113.
Office address: Kp. Cijagung km 08, Ds. Gede Pangrango, Kec. Kadudampit, Kab. Sukabumi, Jawa Barat, Indonesia. See also our Terms & Conditions.